Friday, May 27, 2005
My Apologies to All Members
I have just learned that our contact page and our support ticket requests email was setup incorrectly and were not being received, so yesterday I fixed it and there were many, many
emails from members as far back as May 3rd. I apologize greatly for this and I hope you all didn't think I was ignoring your support requests. I strive to make customer support a top priority and always answer support requests and emails as quickly as I can.
Please, if you have an important request send it in again and in the future if I don't answer your requests in 24 hours, send a ticket through our support ticket page. www.lovelltechnology.com/esupport/index.php or email me direct at support@blogsoldiers.com
Again, if you sent in an email or support ticket that was unanswered, Please accept my sincerest apologies, it will not happen again.
Sorry Everyone, Pat Lovell
On a side note:
I'm working on a Getting Started tutorial as I've had alot of complaints about only seeing one Blog while surfing. This is caused by only checking one or two categories for surfing. We do not have enough Blogs entered yet to support single category surfing. We have over 800
Blogs entered so it won't be long before we can support single category surfing. To view all sites, login and click Surf by Category then click all the categories for surfing. If you don't want to view Adult Blogs leave that category unchecked.
emails from members as far back as May 3rd. I apologize greatly for this and I hope you all didn't think I was ignoring your support requests. I strive to make customer support a top priority and always answer support requests and emails as quickly as I can.
Please, if you have an important request send it in again and in the future if I don't answer your requests in 24 hours, send a ticket through our support ticket page. www.lovelltechnology.com/esupport/index.php or email me direct at support@blogsoldiers.com
Again, if you sent in an email or support ticket that was unanswered, Please accept my sincerest apologies, it will not happen again.
Sorry Everyone, Pat Lovell
On a side note:
I'm working on a Getting Started tutorial as I've had alot of complaints about only seeing one Blog while surfing. This is caused by only checking one or two categories for surfing. We do not have enough Blogs entered yet to support single category surfing. We have over 800
Blogs entered so it won't be long before we can support single category surfing. To view all sites, login and click Surf by Category then click all the categories for surfing. If you don't want to view Adult Blogs leave that category unchecked.
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